SMS Client Case Studies
Our approach to SMS is simple and effective: it’s a one time, respectful reminder sent during slower seasons also known as our clients “bailout card” when demand dips. Here are two recent examples that prove how well it works:
Plumbing Business – Summer Slowdown Strategy
During the slower months of a Florida summer, a plumbing client reached out to previous customers who had installed water heaters or water softeners in the previous years. A simple one time text reminder about routine maintenance led to 6 booked calls for every 100 messages. Many customers reached out to our client to tell them they appreciated the company looking out for them as well.
Fitness Business – Reactivating Former Clients
For a personal trainer in Florida, we launched a lead gen Facebook campaign and built a follow up drip campaign to convert new sign ups. At the same time, we sent a one time text blast to 700 former clients. The result? 35 people booked which is a massive win during a typically slow season for training.